๐Ÿ”’ Legal Document

Privacy Policy

Effective Date: 18 March 2025 Last Updated: 18 March 2025 Jurisdiction: India
Contents
01

Overview & Applicability

This Privacy Policy ("Policy") is published by Skillpark Innovations Private Limited ("Company", "we", "us", or "our"), a company incorporated under the laws of India, which owns and operates CortxHub ("Platform", "Service"). This Policy governs the collection, use, storage, disclosure, and protection of personal information of all individuals ("User", "you") who access or use the CortxHub website, applications, products, or any related services.

By accessing or using CortxHub in any manner, you unconditionally accept the terms of this Policy. If you do not agree with any part of this Policy, you must immediately cease all use of the Platform. Your continued use of CortxHub constitutes your ongoing, affirmative, and binding consent to this Policy as amended from time to time.

Important: This Policy forms part of and must be read in conjunction with our Terms and Conditions. Capitalised terms not defined here carry the meaning assigned to them in the Terms and Conditions.

This Policy applies to all information collected through the Platform regardless of the means of access โ€” desktop browser, mobile browser, mobile application, API, or any other interface โ€” and regardless of the country from which you access the Platform.

02

Information We Collect

We collect information that you voluntarily provide, information automatically collected during your use of the Platform, and information from third-party sources.

2.1 Information You Provide Directly

2.2 Information Collected Automatically

2.3 Information from Third Parties

03

How We Use Your Information

We use the information collected for the following purposes:

We do not sell your personal information to third parties for their own marketing purposes, as contemplated under any applicable data protection legislation.
04

Sharing & Disclosure

4.1 Within the Corporate Group โ€” Your information may be shared with Skillpark Innovations Private Limited and its affiliates, subsidiaries, or group entities solely for purposes consistent with this Policy.

4.2 Service Providers and Processors โ€” We engage carefully vetted third-party service providers who process data solely on our behalf, under contractual obligations of confidentiality, for services including cloud hosting, payment processing, email delivery, analytics, customer support, and security auditing.

4.3 Legal Requirements โ€” We may disclose your information where required by applicable law, court order, governmental authority, or regulatory body, or where we believe in good faith such disclosure is necessary to comply with a legal obligation or protect the rights and safety of the Company, Users, or the public.

4.4 Business Transfers โ€” In the event of a merger, acquisition, restructuring, or sale of assets involving Skillpark Innovations Private Limited or CortxHub, your information may be transferred to the acquirer or successor entity, with advance notice to you.

4.5 With Your Consent โ€” We may share your information with third parties where you have provided express, informed consent.

05

Cookies & Tracking Technologies

CortxHub uses cookies, pixel tags, web beacons, local storage, and similar technologies to operate the Platform, remember your preferences, understand usage patterns, and deliver relevant content.

You may control or disable non-essential cookies through your browser settings. Continued use of the Platform without adjusting settings constitutes consent to our use of cookies as described herein.

06

Data Retention

We retain your personal information for as long as your account remains active or as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and fulfil any purpose described in this Policy.

Upon account deletion or termination, we will take reasonable steps to delete or anonymise your personal information within a reasonable timeframe, except where retention is required by applicable law. Aggregated, de-identified data may be retained indefinitely for analytical purposes.

07

Data Security

We implement and maintain technical, administrative, and physical security measures to protect your personal information from unauthorised access, use, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), encryption at rest, access controls, multi-factor authentication for internal systems, periodic security assessments, and employee confidentiality obligations.

No Guarantee of Absolute Security: While we take commercially reasonable steps to safeguard your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and disclaim all liability for any unauthorised access, breach, or loss of data that occurs despite our reasonable security measures. You acknowledge that you provide your personal information at your own risk.

You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account. Notify us immediately upon becoming aware of any unauthorised access or use of your account.

08

Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 ("DPDPA") of India, you may have the following rights regarding your personal data:

We may require identity verification before processing such requests. Certain rights may be limited where they conflict with our legal obligations or legitimate business interests.

09

Third-Party Links & Services

The Platform may contain links to third-party websites, integrations, plug-ins, or services not owned or controlled by Skillpark Innovations Private Limited. This Policy applies solely to information collected by CortxHub. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party services.

We encourage you to review the privacy policy of every third-party service you access. The existence of a link on the Platform does not constitute an endorsement of any third party. Your interactions with such third parties are entirely at your own risk, and we disclaim all liability arising therefrom.

10

Children's Privacy

CortxHub is not directed to, intended for, or designed for use by individuals under the age of 18 years ("Minors"). We do not knowingly collect personal information from Minors. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately using the details in Section 12.

Upon receiving and verifying such a notification, we will promptly delete the information from our systems. We disclaim all liability arising from inadvertent collection of personal information from Minors where the Minor has misrepresented their age.

11

Changes to This Policy

We reserve the absolute right to amend, update, replace, or otherwise modify this Policy at any time, at our sole discretion, without prior notice to you, except where required by applicable law. The revised Policy will be posted on this page with an updated "Last Updated" date.

Your continued use of CortxHub after any changes constitutes your binding acceptance of the revised Policy. The most current version of this Policy supersedes all prior versions.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Grievance Officer:

Grievance Officer โ€” CortxHub
Skillpark Innovations Private Limited
[Registered Office Address, City, State โ€” India]
Email: [email protected]
Response Time: Within 30 days of receipt of grievance

If you are not satisfied with the resolution of your grievance, you may escalate the matter to the appropriate regulatory authority under applicable Indian law.